Return and Exchange Policy at ARCHIVE

At ARCHIVE, we take pride in offering the finest artisanal kitchenware for our customers. We strive to ensure that every item meets your expectations. Please choose your kitchenware wisely, as we have a strict no return or exchange policy.

However, in the unlikely event that you receive an incorrect item or a damaged product, we sincerely apologize for any inconvenience caused. We strive for perfection, but we understand that human errors can occur. Rest assured, we are here to assist you promptly.

If such a situation arises, please notify us within 5 working days of receiving your order, providing us with detailed information and accompanying photos of the issue. This will enable us to thoroughly inspect the matter and expedite the process of sending you a replacement.

We value your satisfaction and want to ensure that you have a seamless shopping experience with us. Please reach out to our customer support team, and we will be more than happy to assist you with any concerns regarding incorrect or damaged items.

Thank you for choosing ARCHIVE as your preferred destination for exquisite artisanal kitchenware.